Sheraton Surabaya Hotel & Towers Exterior photo The photo shows the grand entrance of the Sheraton hotel. The hotel building itself is tall and modern, with many floors of windows. The entrance is a stunning architectural feature, with a curved, wooden-like facade featuring vertical slats and warmSheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel room with a focus on the bed. The room has a clean and modern aesthetic, with neutral tones and natural light streaming in from a large window. 

The bed is the centerpiece, featuring crisp white linens, several pilloSheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. 

The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned m
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
-
Close to Tunjungan Plaza
Great
8.6
8.8
/10
5.0
4.6
/5

Located 0.8 km from Tunjungan 21, the 5-star Sheraton Surabaya Hotel & Towers is merely a 5-minute walk from Masjid Syuhada. Guests can relax in a swimming pool or benefit from a steam room, a hot tub, and a sauna while enjoying a location a short way from the Siola Surabaya Museum.

Location

The hotel is situated in a shopping district, just a few steps from the restaurant Wee Nam Kee. The Sheraton Surabaya Hotel & Towers is also 3.3 km from the Taman Bungkul in Surabaya.

Business centres are close to the upscale hotel, and the November 10th Museum is 20 minutes' walk away. For sport fans this accommodation offers access to Gelora 10 November Stadium, which is 2.3 km away.

The upscale Sheraton Surabaya Hotel & Towers is 200 metres from Tunjungan bus stop and 25 minutes on foot from Gubeng train station in Surabaya.

Rooms

This Surabaya hotel has 348 rooms with a living area. A TV set along with coffee and tea making facilities are provided. Also, the property features carpeted flooring.

Eat & Drink

This hotel has an Asian restaurant with views of the city. There is a restaurant serving Asian dishes on site. Guests are welcome to the lounge bar to relax with a drink. It also looks onto the poolside.

Leisure & Business

Such entertainment events as live performances and a ballroom arranged at Sheraton Surabaya Hotel & Towers. Limousine and car hire are available at the hotel and the area is popular for lawn tennis and golf. Guests can relax with a head massage, a hand massage, and a neck massage, and visit a full-service spa on site. Sheraton Surabaya Hotel & Towers also features conference facilities and a photocopy machine for those arriving on business.

Must-do experiences

  • Sample raw tuna at Tahu Tek for a local culinary delight.
  • Visit the historical House of Sampoerna for its tobacco museum.
  • Stroll through the vibrant Pasar Atom market for unique souvenirs.
  • Don't miss the stunning views from the top of Tunjungan Plaza.
  • Explore the ancient Sunan Ampel Mosque for cultural insights.
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Select your room type

Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Club King Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Bathtub
Club Twin Room
2 persons
390 sq. feet 
2 Single beds
Shower
Coffee machine
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Facilities

Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Sheraton Surabaya Hotel & Towers Location

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
2000 ft
Restaurants
Chop Buntut Cak Yo
300 ft
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
200 ft
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
400 ft
Sheraton Surabaya Hotel & Towers
Lime Restaurant
1700 ft
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
2300 ft
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
2200 ft
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
1900 ft
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Getting around
City Centre
Surabaya3 min  ·  700 ft
Airports
Juanda (SUB)34 min  ·  13.7 mi
Abdul Rachman Saleh (MLG)130 min  ·  53.7 mi
Train
Gubeng Train Station20 min  ·  1.0 mi
Pasar Turi Train Station Surabaya20 min  ·  1.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348

Reviews and Ratings

Feedback about Sheraton Surabaya Hotel & Towers from previous guests about their experience.
Review score
Based on 1258 verified reviews
9.8/10
Perfect
99%
Recommend
Breakfast
8.0/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.6/10
Free Wi-Fi
8.9/10
Location
9.7/10
Paid Wi-Fi
8.5/10
Staff
9.4/10
Value for money
8.2/10
Guest reviews
based on 249 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
03May2026Select date
Check-out
04May2026Select date
Rooms and Guests2 Guests, 1 Room