Shangri-La Surabaya Exterior photo The photo shows a large, modern hotel building, the Shangri-La, prominently displayed. The building is tall and rectangular, with a light beige facade. Numerous rectangular windows, framed in a muted blue, cover the majority of its exterior. 

The hoShangri-La Surabaya Exterior photo The photo shows a luxurious spa room with a focus on relaxation and tranquility. The room is bathed in warm, soft lighting, creating a calming atmosphere. 

The centerpiece of the room is a large, oval bathtub built into a light-colored, textured walShangri-La Surabaya Gym photo The photo shows a well-lit fitness center. The room has large windows along one side, offering a view of a cityscape with buildings and a cloudy sky. The walls are a neutral beige color, and the ceiling has a dark wood-paneled section with recessed l
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Check-in
03May2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
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Close to Ciputra World Surabaya Mall
Perfect
9.0
9.2
/10
4.1
4.5
/5

The 5-star Shangri-La Surabaya hotel is situated about 700 metres from the Ciputra World Surabaya Mall and comes with 24-hour reception and wake-up service. Located in the Sawahan district and within a 6-km distance of spiritual landmarks like the Istiqlal Masjid Nasional Al-Akbar Mosque, this Surabaya hotel features 357 rooms plus a swimming pool.

Location

The hotel places you approximately a 15-minute drive from the Carnival Park Suroboyo and approximately a 10-minute drive from the Bungkul Park. The tested Surabaya Zoo in Surabaya is 2.5 km from the Shangri-La.

Guests might as well enjoy proximity to park mayjen sungkono, situated merely 650 metres away. The nearby entertainment attractions of Surabaya include Islamic Centre Event Venue, which is just 0.8 km away.

Juanda airport is a 20-minute drive away, while Gubeng railway station is around a 10-minute ride from the Shangri-La Surabaya.

Rooms

The allergy-free rooms comprise a dressing room, and offer a flat-screen TV with satellite channels along with a mini-fridge-bar, coffee and tea makers. Also, the accommodation features carpet flooring.

Eat & Drink

Guests are invited to the on-site Jamoo restaurant to indulge in culinary delights. Drinks are available at the swim-up bar.

Leisure & Business

A steam room, a Jacuzzi, and a sauna, along with a sun terrace and a golf course, are featured at the Shangri-La Surabaya. This Surabaya hotel also features a wellness area for you to relax in.

Must-do experiences

  • Savor Rawon, a famous Surabaya beef soup, at RM 99.
  • Visit the historic House of Sampoerna museum for local culture.
  • Wander the vibrant Taman Bungkul park, perfect for photos.
  • Explore the bustling Pasar Atom market for unique souvenirs.
  • Relax at Kenjeran Beach, especially during sunset.
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Select your room type

Shangri-La Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Horizon Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room
2 persons
380 sq. feet 
2 Single beds
Shower
Air conditioning
Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
Horizon Executive King Room
2 persons
530 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Shangri-La Surabaya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Shangri-La Surabaya Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Nearby
Mall
Ciputra World Surabaya Mall
1500 ft
Restaurants
Jamoo
100 ft
Jl. Mayjen Sungkono no. 120 Level 1
Sapore Osteria
100 ft
Jl. Mayjen Sungkono no. 120 Shangri-la hotel
Shang Palace
1900 ft
Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya
Citilites Skyclub and Bistro
2600 ft
Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences
The Cakery
2000 ft
Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences
Nini's Seafood
1400 ft
JL Mayjend Sungkono 178-180
Kedai Si Mbok
2200 ft
Jln. Mayjen Sungkono 89 Ciputra World
The Avenue Lounge Bar
2600 ft
Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences
Bakerzin
2200 ft
Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3
Getting around
City Centre
Surabaya6 min  ·  2.5 mi
Airports
Juanda (SUB)30 min  ·  12.2 mi
Abdul Rachman Saleh (MLG)126 min  ·  52.2 mi
Train
Pasar Turi Train Station Surabaya8 min  ·  3.0 mi
Gubeng Train Station8 min  ·  3.0 mi
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357

Reviews and Ratings

Feedback about Shangri-La Surabaya from previous guests about their experience.
Review score
Based on 225 verified reviews
9.1/10
Perfect
92%
Recommend
Breakfast
8.9/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
9.0/10
Location
9.0/10
Paid Wi-Fi
7.5/10
Staff
9.6/10
Value for money
8.9/10
Guest reviews
based on 345 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
03May2026Select date
Check-out
04May2026Select date
Rooms and Guests2 Guests, 1 Room