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From70US$ /night
Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
-
Close to Ciputra World Surabaya Mall
Great
8.9
9.2
/10
4.7
4.5
/5

The fantastic 5-star Shangri-La Surabaya hotel strategically stands within 25 minutes' walk of the Sura and Baya statue, offering a banquet hall and a ballroom for shared gatherings. Situated within reach of Ciputra World Surabaya Mall in a commercial area, the luxury hotel features a swimming pool.

Location

The perfect hotel is located near the business district of Surabaya and close to an international restaurant, golf courses, and a bar. At the deluxe Shangri-La Surabaya, you'll be 3.6 km from the Pointed Bamboo Monument.

The accommodation is nearly 30 minutes' walk from the Taman Bungkul.

Gubeng train station can be found within a 6-km distance of this Surabaya hotel.

Rooms

Some of the air-conditioned rooms have a sitting area and a dining area, and such facilities as free wireless internet and a flat-screen cable TV, along with an electric kettle. For your safety, these air-conditioned rooms are appointed with a laptop safe. Guests can also enjoy views of the sea.

Eat & Drink

The Shangri-La Surabaya features a poolside bar that serves international drinks. Choose from an unlimited choice of Indonesian dishes at Resto Nine which is just steps from the property.

Leisure & Business

A Jacuzzi, a sauna, and a foot bath, as well as a summer terrace, a shared lounge, and a golf course are available in the hotel. At the Shangri-La, guests can take part in fitness classes offered at a fitness club. The onsite wellness facilities include a full spa.

Must-do experiences

  • Savor Rawon, a famous Surabaya beef soup, at RM 99.
  • Visit the historic House of Sampoerna museum for local culture.
  • Wander the vibrant Taman Bungkul park, perfect for photos.
  • Explore the bustling Pasar Atom market for unique souvenirs.
  • Relax at Kenjeran Beach, especially during sunset.
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Select your room type

Shangri-La Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Horizon Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room
2 persons
380 sq. feet 
2 Single beds
Shower
Air conditioning
Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
Horizon Executive King Room
2 persons
530 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Shangri-La Surabaya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Shangri-La Surabaya Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Nearby
Mall
Ciputra World Surabaya Mall
1500 ft
Restaurants
Jamoo
100 ft
Jl. Mayjen Sungkono no. 120 Level 1
Sapore Osteria
100 ft
Jl. Mayjen Sungkono no. 120 Shangri-la hotel
Shang Palace
1900 ft
Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya
Citilites Skyclub and Bistro
2600 ft
Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences
The Cakery
2000 ft
Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences
Nini's Seafood
1400 ft
JL Mayjend Sungkono 178-180
Kedai Si Mbok
2200 ft
Jln. Mayjen Sungkono 89 Ciputra World
The Avenue Lounge Bar
2600 ft
Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences
Bakerzin
2200 ft
Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3
Getting around
City Centre
Surabaya6 min  ·  2.5 mi
Airports
Juanda International Airport (SUB)30 min  ·  12.2 mi
Abdul Rachman Saleh Airport (MLG)126 min  ·  52.2 mi
Train
Pasar Turi Train Station Surabaya8 min  ·  3.0 mi
Gubeng Train Station8 min  ·  3.0 mi
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357

Reviews and Ratings

Feedback about Shangri-La Surabaya from previous guests about their experience.
Review score
Based on 155 verified reviews
8.9/10
Great
90%
Recommend
Breakfast
8.8/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.2/10
Free Wi-Fi
8.4/10
Location
8.8/10
Paid Wi-Fi
7.5/10
Staff
9.4/10
Value for money
8.7/10
Guest reviews
based on 346 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room