Best Western Palace Hotel & Casino Douglas Exterior photoBest Western Palace Hotel & Casino Douglas Room photoBest Western Palace Hotel & Casino Douglas Business photo
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From78US$ /night
Check-in
04Jun2026Select date
Check-out
05Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Central Promenade, Douglas, Isle of Man, IM2 4NA
-
Close to Douglas Beach
Very good
7.4
7.4
/10
4.3
3.7
/5

The stylish Best Western Palace Hotel & Casino Douglas centrally stands only 1.6 km from A.R.E Motorcycle Collection, offering a banquet hall for shared gatherings. A heated indoor swimming pool as well as a steam room, a Jacuzzi, and a sauna are available for you at this 4-star hotel, located in close proximity to Palace Cinema.

Location

The hotel lies around minutes' walk from Onchan Harbour and around 15 minutes' drive from the Isle of Man Steam Railway. Situated in the very heart of Douglas, the delightful Best Western Palace Hotel & Casino is within a few blocks of Nobles Park.

Nature lovers will appreciate the proximity to Douglas Beach, which is 0.8 km away. The area also includes natural sights like the Onchan Pleasure Park within 20 minutes' walk of the property.

Queens Promenade / Palace Terrace bus stop is fairly close to the Best Western Palace Hotel & Casino Douglas.

Rooms

This Douglas hotel has 135 rooms, some of them comprise a balcony and a seating area, and have self-catering options such as tea and coffee making equipment.

Eat & Drink

Guests can taste British dishes at Paragon restaurant looking out onto the ocean. The night bar has darts and pool tables for you to enjoy your stay at the Best Western Palace Hotel & Casino. It also serves signature cocktails. This accommodation features a restaurant nearby, where guests can enjoy a variety of Asian cuisine.

Leisure & Business

Best Western Palace Hotel & Casino provides a casino, facials, and a shuffleboard court. There is a gym on site. A day of pampering can include facials, spa service, and spa treatments, as well as visiting a health club and a wellness centre. You can also benefit from meeting rooms featuring conference facilities and a desk.

Must-do experiences

  • Stroll along Douglas Promenade for stunning coastal views.
  • Visit the Manx Museum to learn about local history and culture.
  • Try traditional fish and chips at The Harbour Lights café.
  • Explore the hidden gem of the Gaiety Theatre for local performances.
  • Check out the Farmers' Market on Saturdays for fresh local produce.
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Select your room type

Best Western Palace Hotel & Casino offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Twin Room
2 persons
165 sq. feet 
2 Single beds
Shower
Heating
Double Room Sea View
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Deluxe Double Room Sea View
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Best Western Palace Hotel & Casino offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Karaoke
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Best Western Palace Hotel & Casino Location

Central Promenade, Douglas, Isle of Man, IM2 4NA
Map view
Central Promenade, Douglas, Isle of Man, IM2 4NA
Nearby
Palace Cinema
300 ft
Palace Casino
100 ft
Living Hope Community Church
800 ft
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Imperial Dragon
1100 ft
Caledonia Hotel
Aura Bar & Bistro
1600 ft
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Taj Mahal
1800 ft
3 Esplanade Lane
Queens Hotel
1900 ft
Queens Hotel Queens Promenade
Chutney Berry
2600 ft
1 Sherwood Terrace Broadway
The Mandarin Express
2500 ft
50 Broadway
L'Experience
2600 ft
1 Summer Hill
Kurries And Steaks
2600 ft
1 South View Queens Promenade
Sir Norman's Theatre Bar
3200 ft
The Sefton Hotel Harris Promenade Harris Promenade
Getting around
City Centre
Douglas18 min  ·  5000 ft
Train
Douglas Railway Station23 min  ·  1.2 mi
Port Soderick Railway Station9 min  ·  3.7 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP12.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
135
Former name
Palace Hotel & Casino/Hilton

Reviews and Ratings

Feedback about Best Western Palace Hotel & Casino from previous guests about their experience.
Review score
Based on 958 verified reviews
7.0/10
Very good
63%
Recommend
Breakfast
7.6/10
Cleanliness
7.8/10
Comfort
7.7/10
Facilities
7.6/10
Free Wi-Fi
7.3/10
Location
8.7/10
Paid Wi-Fi
6.8/10
Staff
8.4/10
Value for money
7.5/10
Guest reviews
based on 1756 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
04Jun2026Select date
Check-out
05Jun2026Select date
Rooms and Guests2 Guests, 1 Room