Hard Rock Hotel Cancun People photo The photo shows a vibrant and playful water park designed for children. The foreground features a large, light blue elephant statue with a friendly expression, its trunk curving towards the right. The statue is situated on a rocky base with some greeHard Rock Hotel Cancun Exterior photo The photo captures a luxurious resort at dusk or dawn, with a large, inviting swimming pool taking center stage. The pool is a deep, vibrant blue, reflecting the warm lights from the surrounding buildings and the soft hues of the sky. 

Several loungHard Rock Hotel Cancun Beach photo The photo captures a serene and picturesque scene at dusk or dawn. A long, straight pier extends out into calm, deep blue water, creating a sense of tranquility. The pier is lined with several dark blue umbrellas, each casting a faint shadow on the w
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From515US$ /night
Check-in
03May2026Select date
Check-out
04May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
-
Close to spectacular sandy beaches
Great
8.0
7.6
/10
4.2
4.5
/5

Located nearly a 5-minute stroll from Playa - Beach, the fine 5-star Hard Rock Hotel Cancun features a sun terrace with a jacuzzi. Located on a coastline, the smoke-free hotel is 3.3 km from Playa Delfines Beach.

Location

The impressive hotel is about 20 km from Cancun airport and around 25 minutes on foot from such cultural venues as the underwater museum "Museo Subacuatico de Arte". Also, the white - sand Playa Marlin Beach is situated within a 2-km distance of the Hard Rock Hotel Cancun.

There is the enclosed mall "Kukulcan Plaza" about a 10-minute ride away.

Rooms

The 502 rooms are allergy-free and equipped with a flat-screen TV with satellite channels as well as a mini-fridge-bar and coffee/tea making machines. The rooms also look over the lagoon.

Eat & Drink

While visiting Ciao restaurant, guests can taste Italian dishes and enjoy views of the ocean. The lounge bar provides you with a place to unwind.

Leisure & Business

There is a gym and a sauna available at additional cost. Hard Rock Hotel Cancun has an own beach area with sun loungers, umbrellas, and beach towels. At the accommodation, guests are welcome to join yoga classes offered at a health club on site. After a tiring day you can visit a full spa and a wellness centre or indulge in a head massage, a back massage, and a facial massage.

Must-do experiences

  • Savor Tacos al Pastor at El Fogoncito for an authentic flavor.
  • Visit the Maya Museum for a deep dive into local history.
  • Explore the vibrant Mercado 28 for handicrafts and souvenirs.
  • Take a sunset catamaran cruise to Isla Mujeres for stunning views.
  • Relax at Playa Delfines, known for its pristine sandy beaches.
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Select your room type

Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
2 persons
435 sq. feet 
1 King-size bed
Shower
Bathtub
Diamond Ocean View King
2 persons
435 sq. feet 
1 King-size bed
Ocean view
Shower
Bathtub
Deluxe King Ocean View Classic
2 persons
435 sq. feet 
1 King-size bed
Ocean view
Shower
Bathtub
King Room Sea View
2 persons
435 sq. feet 
1 King-size bed
Sea view
Shower
Bathtub
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Facilities

Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Hard Rock Hotel Cancun Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Zen
700 ft
Boulevard Kukulcan Km 14.5
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Sasi Thai
2100 ft
Blvd Kukulkan
Getting around
City Centre
Cancun17 min  ·  6.9 mi
Airports
Cancun (CUN)27 min  ·  11.1 mi
Isla Mujeres (ISJ)48 min  ·  19.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace

Reviews and Ratings

Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Review score
Based on 2311 verified reviews
8.1/10
Great
73%
Recommend
Breakfast
9.9/10
Cleanliness
8.5/10
Comfort
8.7/10
Facilities
8.1/10
Free Wi-Fi
8.9/10
Location
9.0/10
Paid Wi-Fi
7.0/10
Staff
8.5/10
Value for money
7.5/10
Guest reviews
based on 556 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Check-in
03May2026Select date
Check-out
04May2026Select date
Rooms and Guests2 Guests, 1 Room